Kinzie Hotel

The receptionist that checked us in was so nice and attentive. She made us feel very welcomed and mentioned how we also get the free breakfast the next morning.

The bed was very comfortable and the room was spacious. The location was also perfect, close to a pharmacy and close to bus/train. There were lot of restaurants nearby and you were also really close to tourist spots like the magnificent mile, boat architecture tour drop off was 10 minute walk away, portillos etc.

I disliked that there was only one operating elevator, so wait time was kind of long. We were only on the second floor, therefore we could have taken the stairs but we were told that you could risk being locked in if you use the staircase. The room seemed a little outdated especially the thermostat system, however it looked like they were starting construction to upgrade. I really liked the location of this hotel and the convenience of having most things in walking distance. The room and other facilities in the hotel were clean and kept very clean. The staff was very kind throughout our stay, they greeted us every single time we came in and left the hotel. They were attentive and ready to help anytime.

The bed was comfortable and everything outside the bathroom was extremely clean. spacious, and tidy. (The bathroom was also mostly extremely clean, with a few small exceptions listed below.) The shower was AMAZING - double nozzle with strong water pressure and great temperature settings. The shampoo and conditioner were also high quality. We got what we asked for in the "extra requests" (a room further away from the elevator with low foot traffic). We didn't have a window with views but they were floor-to-ceiling windows and we had a lot of privacy since they faced window-less buildings, so we got a lot of natural light. The staff was friendly. The hotel breakfast was decent. We didn't use the gym but walked in and the equipment all looked clean and decent.

The hotel is located just outside the Chicago loop, close to most of the attractions by walking, close to a Metro (CTA) station and the Start line of the Chicago Marathon (max 15min). The room and WC were very spacious, clean with very comfortable bed.